Group Management

By using the Qrosscheck Learning LLC system, platform, and courses, you acknowledge that you have read, understood, and accepted our Terms and Conditions. Updated May 12th, 2025.

Tutorial and instructions on how to use the Group Management features can be found at the bottom of this page.

You do not have permission to manage groups. You must be a admin or group leader to access this page.

You must be logged in to view this report.

Note:
When adding a single user, select the “add and invite user”. Do NOT use the option “send enrollment key”. Leave the password field blank, then the user will set their own password.

If a user have an issue with login, can not find the invitation email etc. The solution is to LOGIN, then RESET PASSWORD. This will send a reset password email. If you need any further assistance, do not hesitate to contact us at support@qrosscheck.com

Resetting or Extending a Course for a User

To extend a course license and reset the user’s progress, please email us at support@qrosscheck.com, and we will handle it for you.
Please note:

Extending a license will incur a new license fee.
The license will be extended by the applicable validity period.
Any previously issued certificates will be deleted upon reset.

You also have the option to reset a user’s progress manually, but this does not extend the course access. If the user’s access has expired, a license extension must be requested via email.

The Group Reset button will reset progress for the entire group.
To reset an individual user, please refer to our GUIDE TO RESET A SINGLE USER